They are the point person for local activity and service recommendations, maintaining knowledge of current local offerings and establishing strong relationships with local businesses to coordinate seamless bookings, purchases, and travel for guests. The Chef is expected to follow a budget and produce a monthly Profit & Loss (P&L) summary, in addition to researching, developing, evaluating, and implementing new products, services, technology, and processes to ensure Company is competitive in changing customer needs within dynamic hospitality and gaming environments. The Chef is accountable for strategic planning, scheduling and action plans for a seamless guest experience for concierge, lobby ambassadors, greeters, and bell staff while maintaining labor standards. ![]() The Chef is responsible for meeting the financial goals determined by the Senior Hotel Manager and Finance. The Chef serves as a subject matter expert with all Forbes Travel Guide standards to ensure we are best in class service in all aspects. ![]() ![]() Under the direction of the Senior Hotel Operations Manager, the Chef Concierge (Chef) is primarily responsible for creating, developing, and maintaining policies and procedures for Concierge, Bell desk, and the Lobby Team.
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